Archive for the ‘Daily Life’ Category

ruservedLast week I stumbled on an interesting site with title “Are You Being Served?“. As I’ve been working many years in CRM consultation company, sites with a lot variety of customer’s experience at many services always attract me.
“Are you being served?” is an initiative some institution in Singapore, one of them is the Singapore Tourism Board, discuss around service standards in Singapore.

What interesting me is it captures a real-life situation in which a service is “tested”, using a prepared-scenario. Sometimes it involves undercover mission, mystery guess shopper, which capture a real-life services found at the fields. The mission is ranging from a testing a restaurant service, looking for an honest cab driver, up to test service quality of a after-sales service of branded cellphone manufacture.

Every completed mission shared at the websites, and readers can also comment or share their experience. For me it’s nice to read other’s experience about the topics being discussed. And what good is that everyone can also suggest a mission to be conducted.

Here, the customer satisfaction experience is not merely determined by what called “Customer Satisfaction Index” which usually got from a phone-call survey by the service company itself. At this site, a service quality is tested in a reality, straight to the field. all services is being verified, and so that the final answer of the question “are you being served” can be concluded, it is “Yes” or “No”, “Satisfied” or “Not satisfied”.

It’s said that our essence is vibration, a sea of billions of molecules, atoms and sub-atomic particles, all dancing in a sea of vibration that creates our physical form as we know it.

The universal mind (God), always maintains its vibration level which is that of pure light, and a very fast speed which is pure creation.

I believe that our purpose on earth is to learn to raise our vibrational levels, by living on purpose and manifesting what we desire, through doing loving actions to ourseles and others. You see, when we chose to visit this earth (and separate from our source of pure energy), we moved from high vibration (spirit) to a denser form of vibration (human form).
Continue reading ‘Understand & Utilize the Law of Vibration in Life’ »

Have you ever heard the saying “mind over matter?” This saying wouldn’t have stuck around for so long if it didn’t have some value of truth. Imagery also known as visualization is an exercise that involves forming mental pictures, or “seeing with the mind’s eye.” It is a mental simulation of an experience. The health [...]